Privacy Policy
Last Updated: September 2026
1. Introduction
Welcome to HEATH STUDIO ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue use of our site.
2. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier, and title.
- Contact Data: includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: includes bank account and payment card details (processed securely via our payment gateways).
- Transaction Data: includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., processing your order).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To provide you with customer support and handle any returns or refunds.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
5. Sharing of Your Information
We may have to share your personal data with the parties set out below for the purposes outlined in Section 3:
- Service providers acting as processors who provide IT and system administration services.
- Professional advisers including lawyers, bankers, auditors, and insurers.
- Logistics and shipping partners (e.g., Courier services) to deliver your purchased products.
- Regulators and other authorities who require reporting of processing activities in certain circumstances.
6. Third-Party Services and Payment Processing
We use third-party payment processors, such as HitPay, to process financial transactions. When you make a purchase, your payment information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. We do not store your full credit card details on our servers.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
9. Your Rights and Choices
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or to a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
10. Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect data relating to children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We keep our Privacy Policy under regular review. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
If you have any questions about this Privacy Policy, please contact us via our official communication channels.